Privacy Policy

1. Introduction

CoverLetter.Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered cover letter generation service.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and email address (for account creation)
• Resume content and job descriptions (for cover letter generation)
• Custom preferences and settings
• Payment information (processed securely through Stripe)
• Communication with our support team

Automatically Collected Information

• Usage data and analytics
• Device information and browser type
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Generate personalized cover letters using AI technology
• Provide, maintain, and improve our services
• Process payments and manage subscriptions
• Send important updates and notifications
• Provide customer support
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party services (like Stripe for payments, OpenAI for AI processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through Stripe

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account information: Until you delete your account
• Cover letters and resumes: Until you delete them or close your account
• Payment information: As required by law and our payment processor
• Usage data: Typically 2-3 years for analytics purposes

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications
• Account Deletion: Delete your account and associated data

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

9. Third-Party Services

Our service integrates with third-party providers:

• Stripe: Payment processing (subject to Stripe's privacy policy)
• OpenAI: AI content generation (subject to OpenAI's privacy policy)
• Supabase: Database and authentication services
• Vercel: Hosting and analytics

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this privacy policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a notice on our service

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: